Welcome to Click Clack (clickclack.io). By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General Terms & Retail Sales

• Order Acceptance: We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of suspected fraud, unauthorized affiliate activity, or clear pricing errors.
• In-Stock Shipping & Delivery: For all in-stock items, the risk of loss and title for the merchandise passes to you upon our delivery to the shipping carrier. Once a carrier marks a package as delivered, Click Clack is no longer liable for loss or theft.
• Limitation of Liability: To the maximum extent permitted by applicable law, Click Clack shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our site or the performance of our products.

2. Groupbuys and Pre-Orders

For any product hosted as a "Groupbuy" or "Pre-order" sale, the following special conditions apply:

• Upon purchase, you explicitly acknowledge that the shipping date listed on the product page is an estimate. Delays may occur due to, but not limited to, conditions like manufacturing adjustments, supply chain disruptions, or unforeseeable production issues.
• You will be charged immediately upon placing your order.
• Due to the nature of Groupbuy and Pre-order sales, we start arranging production or shipment immediately after a sale concludes. Therefore, we generally do not allow cancellations after the sale window closes.
• Cancellation requests submitted after a Groupbuy or Pre-order concludes will be reviewed on a case-by-case basis at our sole discretion. If your cancellation request is accepted, a 3% payment processing fee will be withheld from your refund.
• You may choose to cancel your order at any time before the Groupbuy conclusion date. A 3% payment processing fee will be withheld from your refund.
• In the event of an extraordinary fulfillment delay, you may choose to cancel your order for a full refund with no fees withheld.
• We reserve the right to cancel any orders that we deem to be in violation of our sale terms and conditions.

3. Mixed Orders

If you mix regular in-stock items with a Groupbuy or Pre-order item in a single transaction, your in-stock items will be processed and shipped separately to avoid unnecessary delays.

4. Meirro Products

Meirro Pro monitors are sold on Click Clack as an authorised retail partner of
Meirro. The following terms apply to Meirro orders and, where they
differ, take precedence over the general terms in Sections 1–3 above.

Returns. Meirro Pro units may be returned within 30 days of the delivery date
for a refund of the product price, in place of the standard 14-day in-stock
return window. This 30-day window applies to every Meirro Pro order regardless
of whether it was purchased as an in-stock item, a groupbuy, or a pre-order.
The unit must be in original, undamaged condition with all original packaging,
accessories, cables, and documentation included, and must show no sign of
physical damage, modification, or misuse. Original shipping charges are
non-refundable unless the return is due to a defect or our error.

Manufacturer warranty. Every Meirro Pro carries a 2-year limited hardware
warranty from Meirro against defects in materials and workmanship
under normal use, running from the original date of purchase. Purchasing
through Click Clack does not affect this coverage. Full terms, including
covered components, exclusions, and the dead-pixel thresholds, are published
at meirro.com/legal/warranty.

Defective, damaged, or incorrect items. If a Meirro Pro arrives physically
damaged, contact support@clickclack.io within 7 days of delivery with photos of
the unit and the packaging. Where a return or warranty claim is due to a defect
or to an error on our part, return shipping is covered in full — do not ship a
unit back before contacting us. Approved claims are resolved by repair,
replacement, or full refund.

Support and escalation. Click Clack handles returns, warranty claims, and
order enquiries for all Meirro Pro orders placed on this platform, and is the
fastest route to resolution. If we are unable to resolve your claim, you may
escalate directly to Meirro at support@meirro.com, including your
Click Clack order confirmation as proof of purchase.

Product responsibility. Click Clack is responsible for order processing,
payment, shipping, and first-line support. Meirro remains
responsible for product quality, warranty fulfilment, and post-sale technical
support.

*Please refer to Meirro.com for the complete legal guide.