🎉 Click Clack wish everyone a prosperous Chinese New Year 🧧
As we welcome the vibrant and joyous celebration of Chinese New Year 🎊, we would like to extend our warmest wishes to you and your loved ones for a prosperous and fulfilling Year of the Dragon 🐉. It's a time of festivity, family reunions, and cultural traditions, celebrated by millions across the globe.
In light of the holiday season, we want to inform you about potential delays in shipping 🚚 and processing orders. Chinese New Year is a significant national holiday, leading to temporary closures of many businesses and factories across China and other parts of Asia. This includes some of our suppliers and logistics partners.
Holiday Operation Mode
Due to the reduced availability of shipping resources during the holidays, our main fulfillment team in China is expecting 1-2 weeks delay. Orders placed during this period will be processed and shipped out after our operations resume. Please expect a delay in delivery times for orders placed around this period 📦.
Our US based fulfillment are not impacted, you will see "Shopify Promise" on the US fulfillment products.
Our customer service team will be operating on a limited schedule during the holiday 📞. Rest assured, we will address all inquiries and concerns as promptly as possible.
Our China Warehouse and Customer Service team will be operating in holiday mode from Feb 9th, 2024 to Feb 17th, 2024, inclusively. Normal business operations will resume on Feb 18th, 2024 📅.
We appreciate your understanding and patience during this festive season 🙏. We are committed to ensuring that your experience with us remains positive, even with these temporary adjustments.
Thank you for your continued support and understanding. Wishing you a joyous Chinese New Year filled with happiness, health, and prosperity 🌟.
Click Clack Team